VMOA Team Members – The People Powering the Virtual Mall of America VMOA Team Members are the heart and soul of the Virtual Mall of America, bringing expertise, creativity, and dedication to every corner of the experience. From visionary designers and innovative technologists to customer service specialists and event coordinators, each member plays a vital role in shaping a vibrant, engaging, and seamless virtual environment. They are the innovators who develop immersive spaces, the storytellers who craft compelling brand narratives, and the connectors who ensure every guest feels welcomed and supported. Guided by a shared mission to inspire, entertain, and connect, VMOA Team Members work collaboratively to deliver excellence at every touchpoint. More than just a workforce, they are a community of passionate professionals committed to making the VMOA a place where visitors return again and again — not just for what they can buy, but for the experiences they can share.